Integration Maintenance on Retainer
Integrations are not one-off projects, they live and can silently fail at any time. API versions change, third-party interfaces get adjusted, data formats mutate. Often you only notice the failure when orders are missing or the numbers no longer add up, and by then the damage is already done.
Our maintenance retainer monitors your integrations proactively, reacts to anomalies, carries out API updates and keeps all connections stable. That way your data flow stays reliable without you having to keep an eye on every interface yourself.
How we work
We set up seamless monitoring across all your integrations and define SLAs for response and resolution times together. When anomalies occur, we step in before they turn into a failure. We anticipate upcoming API changes from third parties and adjust the connections in good time. With a dedicated contact person, the lines of communication stay short.
What you get
- Proactive monitoring of all integrations
- Defined SLAs for response and resolution
- Regular API and compatibility updates
- Anomaly detection and fast response
- Monthly status reports
- Direct contact person
